Privacy Policy

Children

Our Service is not directed to individuals under 18. We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information. If you become aware that a child has provided us with personal data, please contact our customer support.

Data We Collect About You

We may collect and receive different kinds of personal data about you when you use the App or Services or from third parties. Personal data means information relating to an identified or identifiable natural person. Personal data does not include information that has been de-identified, pseudonymized or anonymized to the extent permitted by applicable law.

The types of personal data and other data we collect include the following:

• Identity data, such as your name, date of birth, age, gender and employment.
• Contact data, such as your name, email address, postal address and telephone number.
• Content data, such as information stored on your device, name, photos, social media handles or other digital content including text.
• Relationships and other potentially sensitive data, such as your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, and trade union membership; information about your health; and genetic and biometric data.
• Financial and transaction data, such as details about payments to and from you and details of in-app purchases.
• Device data, such as the type of mobile device you use, a unique device identifier (for example, your device’s IDFA, IMEA and UDID number or the mobile phone number used by the device), mobile network information, your mobile operating system, and time zone setting.
• Usage Data, such as your use of the App including, but not limited to, traffic data and other communication data and the resources that you access.
• Location data, such as your current or recent location disclosed by GPS technology.
• Profile data, such as your name, in-App purchase history, preferences, feedback, device, name, photos, social media handles or other digital content including text.
• Marketing and communications data, such as updates from us and your marketing preferences.
• We also collect, use and share aggregated data, such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data as aggregated data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific App feature.
• We do not intentionally collect any information about criminal convictions and offences. However, if you voluntarily include such data as part of your public profile, we will process this data according to the terms of this Policy.

Sources of Data Collection

We collect personal data and other data about you from the following sources:

• Information you give us.
  You give us the information (such as identity, contact and profile information) by filling in forms on the App and the Services or by corresponding with us (for example, by email or chat). You give us information when you register to use the App, subscribe to any of our Services, search for an App or Service, make an in-App purchase, share data via the App’s social media functions, enter a competition, promotion or survey and when you report a problem with the App or our Services. You are not obligated to provide us with your personal data in all of the cases described above. However, you may not be able to use the App or some Services without your personal data. For example, you may not register or create an account on the App without providing certain personal data, such as your name and age.
• Information we collect about you and your device.
  When you use the App or Services, we automatically collect data about your device and usage information using cookies and other technologies. Please see the Cookies and Similar Technologies section below for further details. When you install or uninstall a Service containing a unique application number or when a Service searches for automatic updates, that number and information about your installation, such as the type of operating system, may be sent to us.
• Location Data.
  We use GPS technology on your device to determine your current location. The App and Services require location data to function. You can turn off location visibility at any time in the settings button from the App’s main menu or disable location services on your device; however, doing so means you will be unable to use the App or the Services. Among other purposes, your location data is necessary in order to permit other users to search for users in their own region. In addition, if you have background location services enabled on your device, the App will use these services to determine if you have changed your location in order to allow you to search for users in your area or for other users to identify that you are in their area. You can disable background location services in your device’s settings, but this might restrict the effectiveness or functionality of the App or Services.
• Information we receive from other sources including third parties and publicly available sources.
• We receive personal data and other data about you from various third parties, including:
  • Identity and contact data from social media and other sites, such as Facebook, Twitter, Instagram, etc. that you may use to create an account or log in on the App. Identity and contact data from companies that refer you to the App, such as Conversion Squared Corporation.
  • Device and usage data from analytics providers such as Google, Meta, Heatmap and Segment. You can review how these providers use this information and rights you may have by reviewing their privacy policies here: Google (https://……………………….).
  • Contact, financial and transaction data from providers of technical, payment and delivery services such as Apple and Google.
  • Third parties who provide targeted advertising using cookies and other tracking technologies for retargeting on third party websites and services such as Meta, Google, Snapchat, Reddit, and Pinterest.
  • We may combine data we receive from third parties with personal data and other data that we have collected from you.
• Cookies And Similar Technologies
  We may use cookies and/or other tracking technologies, or allow third parties to use cookies or other technologies, on your device with your due permission/consent. Cookies are small files of information that are stored on your device. Cookies help the App and Services operate more efficiently and improve your experience by performing functions like allowing the App to recognize you when you return. We may also use cookies for statistical and analytical purposes, such as counting how many unique visitors have accessed the App and analysing usage patterns on the App. You may delete cookies from your device or set your device to reject cookies. However, doing so may limit some functionalities of the Apps or Services. In addition, blocking or deleting browser cookies may not block other types of cookies or technologies. The App does not respond to “Do Not Track” or other automated signals on browsers.
• Biometric Data
  We use biometrics tracking technologies by allowing third parties to use this data to accurately place a puzzle on your face in your chosen images on your profile in the App. This data is not stored by the App or Soulipie and this data is transferred directly to third parties Google Cloud and Amazon Web Services. You can choose to consent to these terms in The App.

How do we use your personal data?

We use your personal data and other data for the following purposes:
• To install the App and to register yourself as a new App user.
• To manage our relationship with you, including notifying you of changes to the App or any Services.
• To respond to your email, chat, text or telephone inquiries.
• To process in-App purchases and deliver Services.
• To deliver content to you.
• To enable you to participate in a prize draw or competition or complete a survey.
• To administer and protect our business and the App and Services, including troubleshooting, data analysis and system testing.
• To make recommendations to you about products or services which may interest you.
• To monitor trends so we can improve the App and develop new products and services.
• To deliver product updates and activity to you.
• To measure and analyze the effectiveness of the updates we serve you.
• To monitor trends and usage so we can improve the App.
• To administer, fulfill and enforce contractual obligations.
• For compliance purposes and legal obligations, such as validating identity, complying with legal and regulatory requirements, protecting and defending us and our affiliates against legal actions or claims, and preventing fraud.

If you want to become a Popular Member then we will go through the qualification process and prove your identity. If you give your consent, we will use your data in promotional materials.

Automated decision-making

We use personal data to make automated decisions relating to your use of our Services, in the following manner:
• Recommending members for communication and topics of communication, based on the members with whom they communicate and the topics of communication with them;
• Blocking or limitations of features of the members on detection of prohibited and restricted content or violations of our Terms of Service Agreement;
• Chargeback fraud alert and prevention, based on the information about conflicting locations and engagement in fraud;
• Profiling for remarketing and routing in soulipie.com of the members, based on your activity on our Service.

If you disagree with the decision, you can obtain human intervention, express your point of view, and contest the decision.

Disclosures Of Your Personal Data

We do not sell your personal data to third parties for their own marketing purposes without your express consent.

We may share your personal data with the third parties as follows:

• Service providers, who we have engaged to provide services to us, including information technology and system administration services such as Amazon Web Services and Google (for back-up, storage and hosting).
• Google, Meta, Twitter, LinkedIn, Kochava and Segment provide analytic services, including providing us the insight into user behavior and for using cookies and other tracking technologies (see Sources of Data Collection above for links to these companies’ privacy policies).
• Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
• Tax authorities and similar regulators.
• Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them.
• Credit reference agencies and fraud prevention organisations in order to protect the rights, property or safety of us, our users, or others.
• We may disclose your information if we believe that the Apps or Services are being used to commit unlawful acts; if disclosure of your information is required to comply with applicable laws or regulations or with a court or administrative order or will help to enforce any applicable terms of use or end user license agreement; to protect your safety or security, including the safety and security of property that belongs to you; or to protect the safety and security of the App, Services, users or third parties.
• Any information that you provide as part of your personal description will be made generally available to the users of the App and will become publicly available knowledge. You should consider very carefully what information you decide to disclose about yourself when using the App. In addition, certain App features and Services include social networking, chat room or forum features. Ensure when using these features that you do not submit any personal data that you do not want to be seen, collected or used by other users, and be aware that the third party who operates that plug-in or functionality may collect further personal data about you. Once you submit information about yourself or post information publicly or to other users, we cannot control that information or prevent it from being further published or used by others.

Data Security

Although we employ technical and organizational controls that we believe are reasonably appropriate to protect your information, we do not guarantee that our security precautions will protect against the loss or misuse of your information. Similarly, we cannot guarantee the privacy of information you transmit over the Internet or devices or that may be collected in transit by others, including contractors that provide services to us. We are not responsible for any such security breaches happened outside our control.

Any payment transactions on the App or Services will be encrypted using Secured Sockets Layer technology. Where we have given you (or where you have chosen) a password or unique code that enables you to access certain parts of the App or Services, you are responsible for keeping this information confidential. Do not share this information with anyone. We are not responsible for any theft of confidential information happened outside our control.

Data Retention

We will retain your information for as long as necessary to provide any services you request; for as long as you accept marketing communications from us; as necessary for the performance of legal agreements; to comply with legal obligations, including document preservation practices; to resolve disputes; during applicable statutes of limitations; in accordance with our internal document retention policy; and for other legitimate purposes. The personal data will be stored during the period of use of App. If uninstalled and If installed during a particular period the existing data will be captured. If reinstalled after a certain period data shall be provided afresh.
If you need additional information regarding our data retention practices, please contact us at the email or postal address listed below.
We may anonymize your personal data, in which case we may use the data indefinitely.

We may elect to delete your personal and other data at any time, such as following a period of inactivity on your account or for other reasons at our discretion.

Your Rights And Choices

Opt-Out of Marketing:

If you wish to opt out of receiving marketing solicitations from us, please contact us by email. Even if you opt out, we may still use and share the information we collect for non-marketing purposes.

Unsubscribe from Emails:

Our marketing emails will include an automated way for you to opt-out (unsubscribe) from marketing emails sent by us. To unsubscribe, please follow the instructions in the email you receive.

Right to Know:

You may request that we disclose the following information, applicable to the 12-month period preceding the receipt of your request:

1. categories of your personal data we collected;
2. categories of sources of your personal data;
3. business or commercial purposes for collecting your personal data;
4. categories of third parties with whom we shared your personal data; and
5. specific pieces of your personal data we collected.

We shall provide this information to the same person more than twice within a 12-month period with a prescribed charge.

Request to Delete:

You have the right to request the deletion of the personal data we collected.

Instructions for Submitting Requests:

You may submit requests by emailing or writing to the contact addresses listed below. We will take reasonable steps to verify your identity before responding to any requests, with the level and type of verification depending on the nature of your request and/or the nature of the personal data involved in the request. You may use an authorized agent to submit your request if the agent has your legal power-of-attorney or you provide the agent signed permission, verify your identity with us, and confirm with us that you provided the authorized agent permission to submit the request. We may deny or limit the response to requests where we are unable to verify your identity or the authorized agent’s authority or we suspect fraudulent or malicious activity. You have the right not to receive discriminatory treatment for exercising your privacy rights.

Third-Party Links, Plug-Ins And Sites

Our App or Services may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services. Please check these policies before you submit any personal data to these websites or use these services.

Contact Information

If you have any questions about this Policy or wish to exercise any of your rights herein, please contact us by email or postal mail as follows.
Email address: [email protected]

Changes to the Privacy Policy and Your Duty to Inform us of Changes

This Policy version was last updated on March 27, 2023. It may change and if it does, these changes will be posted on the App and, where appropriate, notified to you by email or when you next start the App. The new policy may be displayed on-screen and you may be required to read and accept the changes to continue your use of the App or the Services.

The personal data we hold about you must be accurate and current. Please keep us informed if your data changes during our relationship with you.

Terms and Conditions of Use

Welcome to Soulipie Terms and Conditions of Use (these “Terms”). This is a contract between you and Soulipie (as defined further below) and we want you to know your and our rights before you use the Soulipie website or application (“Soulipie” or the “App”). Please take a few moments to read these Terms before enjoying the App, because once you access, view or use the App, you are going to be legally bound by these Terms (so probably best to read them first!).

Please be aware that if you subscribe to services for a term (the “Initial Term”), then the terms of your subscription will be automatically renewed for additional periods of the same duration as the Initial Term at Soulipie then-current fee for such services unless you cancel your subscription in accordance with Section 5 below.

You should also note that Section 13 of these Terms contains provisions governing how claims that you and Soulipie have against each other are resolved. In particular, it contains an arbitration agreement that will, with limited exceptions, require disputes between us to be submitted to binding and final arbitration. If you are an existing user or a new user who signed up for Soulipie before April 1, 2023, you have a right to opt out of the arbitration agreement under Section 13 below. If you do not opt out of the arbitration agreement following Section 13, or if you sign up for Soulipie after April 1, 2023, (1) you will only be permitted to pursue claims and seek relief against us on an individual basis only; and (2) you are waiving your right to seek relief in a court of law and to have a jury trial on your claims.

You may cancel your subscription and request a refund at any time before midnight of the third business day following the date you subscribed. If you subscribed using your Apple ID, refunds are handled by Apple, not Soulipie. If you wish to request a refund, please email at [email protected]. If you have subscribed using your Google Play Store account or through Soulipie.

Rules

Before you can use the App, you will need to register for an account (“Account”). In order to create an Account you must:

1. be at least 18 years old or the age of majority to legally enter into a contract under the laws of your home country; and
2. be legally permitted to use the App by the laws of your home country.

You can create an Account via manual registration, or by using your Facebook login details. If you create an Account using your Facebook login details, you authorize us to access, display and use certain information from your Facebook account (e.g. profile pictures, relationship status, location and information about Facebook friends). For more information about what information we use and how we use it, please check out our Privacy Policy. By using our App, you acknowledge that we may collect and use your data and information in accordance with our Privacy Policy.

Unfortunately, we cannot allow you to use another person’s Account or to share your Account with any other person without permission.

You’ll have great fun on Soulipie, but if you feel the need to leave, you can delete your Account at any time by going to the ‘Settings’ page when you are logged in and clicking on the ‘Delete account’ link. Your Account will be deleted immediately but it may take a little while for Your Content (defined below) to be completely removed from the App. Your profile information will be treated in accordance with our Privacy Policy. If you delete your Account and try to create a new account within this time period using the same credentials, we will re-activate your Account for you.

We use a combination of automated systems and a team of moderators to monitor and review accounts and messages for content that indicates breach of these Terms. We reserve the right at our sole discretion to terminate or suspend any Account, restrict access to the App, or make use of any operational, technological, legal or other means available to enforce the Terms (including without limitation blocking specific IP addresses), at any time without liability and without the need to give you prior notice. Without limiting the foregoing in any way, we expressly reserve the right to terminate or suspend your Account without notice (1) for violating these terms, (2) due to your conduct on the App, or your conduct with other users of the App (including your “offline” conduct), if we, in our sole discretion, determine your conduct was inappropriate or improper, (3) if we or our affiliates, in our or their sole discretion, determine your conduct on other apps operated by our affiliates was inappropriate or improper, or (4) for any reasons whatsoever that we deem, in our sole discretion, justifies termination. If your Account is terminated or suspended, you agree you will not receive a refund for any paid service or features you have already been charged for.

You may not access, tamper with, or use non-public areas of the App or our systems. Certain portions of the App may not be accessible if you have not registered for an Account.

Types Of Content

There are three types of content that you will be able to access on the App:

1. content that you upload and provide (“Your Content”);
2. content that members provide (“Member Content”); and
3. content that the Soulipie Group provides (including, without limitation, database(s) and/or software) (“Our Content”).

There is certain content we can’t allow on Soulipie:

• contains language or imagery which could be deemed offensive or is likely to harass, upset, embarrass, alarm or annoy any other person (including for example and without limitation, language that could be deemed discriminatory towards an individual’s race, colour, ethnicity, national origin, religion, disability, sexual orientation, gender expression, gender identity or physical appearance);
• is obscene, pornographic, violent or otherwise may offend human dignity (including for example and without limitation, language that could be deemed discriminatory towards an individual’s race, colour, ethnicity, national origin, religion, disability, sexual orientation, gender expression, gender identity or physical appearance);
• any explicit or implicit content which could contain or promote child pornography or harm any minor’s illicit contents;
• Content that may promote or solicit a sexual act in exchange for compensation;
• Contains content that especially distributes non-consensual sexual content;
• is abusive, insulting or threatening, discriminatory or which promotes or encourages racism, sexism, hatred or bigotry (including for example and without limitation, language that could be deemed discriminatory towards an individual’s race, colour, ethnicity, national origin, religion, disability, sexual orientation, gender expression, gender identity or physical appearance);
• encourages any illegal activity including, without limitation, terrorism, inciting racial hatred or the submission of which in itself constitutes committing a criminal offence;
• is defamatory or libelous;
• relates to commercial activities (including, without limitation, sales, competitions and advertising, links to other websites or premium line telephone numbers);
• involves the transmission of “junk” mail or “spam”;
• contains any spyware, adware, viruses, corrupt files, worm programs or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from Soulipie or otherwise;
• itself, or the posting of which, infringes any third party’s rights (including, without limitation, intellectual property rights and privacy rights);
• shows another person which was created or distributed without that person’s consent;
• is harmful to minors; or
• impersonates any other person, including falsely stating your name.

Your Content

You agree that Your Content must comply with our Guidelines at https://65.0.35.49/guidelines, as updated from time to time. As Your Content is unique, you are responsible and liable for Your Content and will indemnify, defend, release, and hold us harmless from any claims made in connection with Your Content.

You may not display any personal contact or banking information on your individual profile page whether about you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card or other banking details). If you do choose to reveal any personal information about yourself to other users, whether via email or otherwise, it is at your own risk. We encourage you to use the same caution in disclosing details about yourself to third parties online as you would under any other circumstances.

As Soulipie is a public community, Your Content will be visible to other users of the App all around the world instantly – so make sure you are comfortable sharing Your Content before you post. As such, you agree that Your Content may be viewed by other users and any person visiting, participating in or who is sent a link to the App (e.g. individuals who receive a link to a user’s profile or shared content from other Soulipie Users). By uploading Your Content on Soulipie, you represent and warrant to us that you have all necessary rights and licenses to do so, and automatically grant us a non-exclusive, royalty-free, perpetual, worldwide license to use Your Content in any way (including, without limitation, editing, copying, modifying, adapting, translating, reformatting, creating derivative works from, incorporating into other works, advertising, distributing and otherwise making available to the general public such Content, whether in whole or in part and in any format or medium currently known or developed in the future).

We may assign and/or sub-license the above license to our affiliates and successors without your further approval.

We do not have any obligation to store Your Content – if it’s important, you should make a copy.

So that we can prevent the unconsented use of Your Content by other members or third parties outside of Soulipie, you authorise us to act on your behalf with respect to such infringing and/or unauthorised uses. This expressly includes the authority, but not the obligation, for us to send takedown on your behalf if Your Content is taken and used by third parties outside of Soulipie.

Other members of Soulipie will also share content via the App. Member Content belongs to the user who posted the content and is stored on our servers and displayed via the App at the direction of the user providing the Member Content.

You do not have any rights to other users’ Member Content, and you may only use other Soulipie users’ personal information to the extent that your use of it matches Soulipie’s purpose of allowing people to meet one another. You may not use other users’ information for commercial purposes, to spam, harass, stalk or make unlawful threats. We reserve the right to terminate your Account if you misuse other users’ information.

Member Content is subject to the terms and conditions of The Copyright Act 1957. If you have a complaint about Member Content, please see the section of The Copyright Act, 1957 for more information.

Content

Any other text, content, graphics, user interfaces, trademarks, logos, sounds, artwork, and other intellectual property appearing on Soulipie, as well as the Soulipie software and database(s), are owned, controlled or licensed by us and are protected by copyright, trademark, data, database rights and/or other intellectual property law rights. All right, titles and interest in and to our Content remain with us at all times.

We grant you a non-exclusive, limited, personal, non-transferable, revocable, license to access and use our Content, without the right to sublicense, under the following conditions:

1. you shall not use, sell, modify, or distribute Our Content except as permitted by the functionality of the App;
2. you shall not use our name in metatags, keywords and/or hidden text;
3. you shall not create derivative works from Our Content or scrape, disable, decompile, analyse or in any way commercially exploit Our Content, in whole or in part, in any way; and
4. you shall use Our Content for lawful purposes only.

We reserve all other rights.

No Obligation to Pre-Screen Content. Since Soulipie is an online community, we generally try to avoid getting in the way and therefore don’t assume any obligation to pre-screen any of your Content or any Member Content. However, there may be times when we need to step in, and we reserve the right to review, pre-screen, refuse and/or remove any Member Content and Your Content, including content exchanged between users in direct messages.

Restrictions On The App

You agree to:

• comply with all applicable laws, including without limitation, privacy laws, intellectual property laws, anti-spam laws, equal opportunity laws and regulatory requirements as required within the territory of the State/Country where you are residing including the Information Technology Act, 2000 and Indian Contract Act, 1872;
• use your real name and real age in creating your Soulipie account and on your profile; and
• use the services in a professional manner.

You agree that you will not:

• act in an unlawful or unprofessional manner including being dishonest, abusive or discriminatory;
• misrepresent your identity, your age, your current or previous positions, qualifications or affiliations with a person or entity;
• disclose information that you do not have consent to disclose;
• stalk or harass any other user of the App;
• create or operate a pyramid scheme, fraud or other similar practice, or;
• develop, support or use software, devices, scripts, robots, different types of mobile code or any other means or processes (including crawlers, browser plugins and add-ons or other technology) to scrape or otherwise exfiltrate from Soulipie or its services, or otherwise copy profiles and other data from the services.

We don’t like users misbehaving in the Soulipie community. You can report any abuse or complaint about Member Content by contacting us and outlining the abuse and/or complaint. You can also report a user directly from a profile or in chat by clicking the ‘Block & Report’ link. We reserve the right to investigate any possible violations of these Terms, any Soulipie user’s rights, or any third-party rights and we may, in our sole discretion, immediately terminate any user’s right to use the App without prior notice, as set out further in Section 1 above, and/or remove any improper, infringing or otherwise unauthorized Member Content submitted to the App.

We don’t control any of the things our users say or do, so you are solely responsible for your interactions with other users of the App.

You understand that Soulipie group does not currently conduct criminal background checks on its users. Soulipie group also does not inquire into the backgrounds of its users or attempt to verify the statements of its users. Soulipie group makes no representations or warranties as to the conduct of any users or their compatibility with any current or future users. Soulipie Group reserves the right to conduct any criminal background check or other screenings (such as sex offender registration searches) at any time and to use available public records for any purpose.

You agree to and hereby release Soulipie Group and its successors from any claims, demands, losses, damages, rights, and actions of any kind, including personal injuries, death and property damage, that either directly or indirectly arises from your interactions with or conduct of other users of the App. The foregoing release does not apply to any claims, demands, or any losses, damages, rights and actions of any kind, including personal injuries, death or property damage for any unconscionable commercial practice by Soulipie Group or for such party’s fraud, deception, false, promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the App.

Scraping or replicating any part of the App without our prior consent is expressly prohibited. This includes by any means (automated or otherwise) other than through our currently available, published interfaces – unless you have been specifically allowed to do so in a separate agreement with us.

Privacy

For information about how the Soulipie Group collects, uses, and shares your personal data, please check out our Privacy Policy. By using Soulipie, you acknowledge that we may use such data in accordance with our Privacy Policy.

Payment Terms

Generally. Soulipie may offer products and services for purchase on the App (“In-App Purchase”). If you choose to make an In-App Purchase, you acknowledge and agree that additional terms, disclosed to you at the point of purchase, may apply and that such additional terms are incorporated herein by reference.

You may make an In-App Purchase through the following payment methods (“Payment Method”):

1. making a purchase through a third-party platform such as the Apple App Store and Google Play Store (“Third Party Store”), or
2. paying with your credit card, debit card, or PayPal account, which a third-party processor will process.

Once you have made an In-App Purchase, you authorize us to charge your chosen Payment Method. If payment is not received by us from your chosen Payment Method, you agree to promptly pay all amounts due upon demand by us.

Subscriptions and Auto-Renewal: Soulipie may offer some services as automatically-renewing subscriptions, e.g., a one-week subscription, one-month subscription, or three-month subscription (“Premium Services”). If you purchase an automatically renewing subscription, your subscription will renew at the end of the period, unless you cancel, at Soulipie’s then-current price for such subscriptions. To avoid charges for a new subscription period, you must cancel, as described below, before the end of the then-current subscription period. Deleting your account or deleting the application from your device does not cancel your subscription. You will be given notice of changes in the pricing of the Premium Services to which you have subscribed and an opportunity to cancel. If Soulipie changes these prices and you do not cancel your subscription, you agree that you will be charged at Soulipie’s then-current pricing for the subscription.

Canceling Subscriptions: If you purchased a subscription directly from Soulipie, you may cancel or change your Payment Method via the payment settings option under your profile. If you purchased a subscription through a Third Party Store, such as the Apple App Store or the Google Play Store, you will need to access your account with that Third Party Store and follow instructions to change or cancel your subscription. If you cancel your subscription, you may use your subscription until the end of the period you last paid for, but (i) you will not (except as outlined in the subsection entitled “Refunds” below) be eligible for a prorated refund, (ii) your subscription will not be renewed when that period expires and (iii) you will then no longer be able to use the Premium Services or In-App Purchases enabled by your subscription.

Refunds: Generally, all charges for purchases are nonrefundable, and there are no refunds or credits for partially used periods.

To request a refund: In addition to canceling, you must request a refund to receive one. If you subscribed using your Apple ID, refunds are handled by Apple, not Soulipie. To request a refund, go to iTunes, click on your Apple ID, select “Purchase history,” find the transaction and hit “Report Problem”. You can also submit a request at https://getsupport.apple.com.

For all other purchases: please contact customer support with your order number (you can find the order number in the order confirmation email, or if you purchased from the Google Play Store by logging in to Google Wallet). You may also mail or deliver a signed and dated notice that states that you, the buyer, are cancelling this agreement, or words of similar effect. Please also include the email address or mobile number associated with your account along with your order number. This notice shall be sent to: Soulipie, Attn.: [email protected]

Taxes:The payments required under this Section 5 do not include any GST and other applicable taxes that may be due in connection with the Premium Services provided under these Terms. If Soulipie determines it has a legal obligation to collect a GST and other applicable taxes from you in connection with these Terms, Soulipie will collect such GST and other applicable taxes in addition to the payments required under this Section 5. If any Premium Services, or payments for any Premium Services, under these Terms are subject to any GST and other applicable taxes in any jurisdiction and you have not remitted the applicable GST and other applicable taxes to Soulipie, you will be responsible for the payment of such GST and other applicable taxes and any related penalties or interest to the relevant tax authority. As used herein, “GST and other applicable taxes” means any sales or use tax and any other tax measured by sales proceeds that is the functional equivalent of a GST and other applicable taxes where the applicable taxing jurisdiction does not otherwise impose a sales or use tax.

Push Notifications; Location-Based Features
We may provide you with emails, text messages, push notifications, alerts and other messages related to the App and/or the Soulipie services, such as enhancements, offers, products, events, and other promotions. After downloading the App, you will be asked to accept or deny push notifications/alerts. If you deny it, you will not receive any push notifications/alerts. If you accept, push notifications/alerts will be automatically sent to you. If you no longer wish to receive push notifications/alerts from the App, you may opt-out by changing your notification settings on your mobile device. With respect to other types of messaging or communications, such as emails, text messages, etc., you can unsubscribe or opt-out by either following the specific instructions included in such communications, or by emailing us with your request at [email protected].

The App may allow access to or make available opportunities for you to view certain content and receive other products, services and/or other materials based on your location. To make these opportunities available to you, the App will determine your location using one or more reference points, such as GPS, Bluetooth and/or software within your mobile device. If you have set your mobile device to disable GPS, Bluetooth or other location-determining software or do not authorize the App to access your location data, you will not be able to access such location-specific content, products, services and materials. For more about how the App uses and retains your information, please read the Privacy Policy

Disclaimer

THE APP, SITE, OUR CONTENT, AND MEMBER CONTENT ARE ALL PROVIDED TO YOU “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE DO NOT GUARANTEE THE COMPATIBILITY OF ANY MATCHES.

SHOULD APPLICABLE LAW NOT PERMIT THE FOREGOING EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, THEN WE GRANT THE MINIMUM EXPRESS OR IMPLIED WARRANTY REQUIRED BY APPLICABLE LAW. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS SECTION.

ADDITIONALLY, WE DO NOT MAKE ANY WARRANTIES THAT THE APP OR SITE WILL BE UNINTERRUPTED, SECURE OR ERROR FREE OR THAT YOUR USE OF THE APP OR SITE WILL MEET YOUR EXPECTATIONS, OR THAT THE APP, SITE, OUR CONTENT, ANY MEMBER CONTENT, OR ANY PORTION THEREOF, IS CORRECT, ACCURATE, OR RELIABLE. YOUR USE OF THE APP OR SITE IS AT YOUR OWN RISK. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER MEMBERS. THE SOULIPIE GROUP IS NOT RESPONSIBLE FOR THE CONDUCT OF ANY USER. SOULIPIE GROUP DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON ITS MEMBERS.

Indemnity

All the actions you make and the information you post on Soulipie remain your responsibility. Therefore, you agree to indemnify, defend, release, and hold us, and our partners, licensors, affiliates, contractors, officers, directors, employees, representatives and agents, harmless, from and against any third-party claims, damages (actual and/or consequential), actions, proceedings, demands, losses, liabilities, costs and expenses (including reasonable legal fees) suffered or reasonably incurred by us arising as a result of, or in connection with:

• any negligent acts, omissions or willful misconduct by you;
• your access to and use of the App;
• the uploading or submission of Content to the App by you;
• any breach of these Terms by you; and/or
• your violation of any law or any rights of any third party.

We retain the exclusive right to settle, compromise and pay any and all claims or causes of action which are brought against us without your prior consent. If we ask, you will cooperate fully and reasonably as required by us in the defence of any relevant claim.

The foregoing provision does not require you to indemnify Soulipie Group for any unconscionable commercial practice or any fraud, deception, false promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the App.

Procedure For Making Claims Of Copyright Infringement

If you believe any content on Soulipie infringes the copyright in a work that you own, please submit a notification alleging such infringement to Soulipie Group’s Copyright Agent. The Notice for Copyright infringement must include the following:

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works;
3. Identification of the material claimed to be infringing or to be the subject of infringing activity and that is to be removed or access disabled and information reasonably sufficient to permit the service provider to locate the material;
4. Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
6. A statement that, under penalty of perjury, the information in the notification is accurate and you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

Notices for copyright infringement should be sent to Soulipie Group’s Copyright Agent at [email protected].

Third-Party App Store

The following additional terms and conditions apply to you if you download the App from a Third Party Store. To the extent that the other terms and conditions of these Terms are less restrictive than, or otherwise conflict with, the terms and conditions of this Section, the more restrictive or conflicting terms and conditions in this Section will apply, but solely with respect to the App and the Third Party Store. You acknowledge and agree that:

• These Terms are concluded solely between you and the Soulipie Group and not with the providers of the Third Party Store, and the Soulipie Group (and not the Third Party Store providers) is solely responsible for the App and the content thereof. To the extent that these Terms provide for usage rules for the App which are less restrictive or in conflict with the applicable terms of service of the Third Party Store from which you obtain the App, the more restrictive or conflicting term of the Third Party Store will take precedence and will apply.
• The Third Party Store provider has no obligation whatsoever to provide any maintenance and support services with respect to the App. The Soulipie Group is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. The Third Party Store provider will have no warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of the Soulipie Group.
• The Soulipie Group, not the Third Party Store provider, is responsible for addressing any claims you or any third party may have relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer protection or similar legislation; and/or (iv) intellectual property infringement claims.
• The Third Party Store provider and its subsidiaries are third party beneficiaries of these Terms, and, upon your acceptance of these Terms, the Third Party Store provider from whom you obtained the App will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.

In the event of a conflict between a Third Party Store’s or mobile carrier’s applicable terms and conditions and these Terms, the terms and conditions of the Third Party Store or mobile carrier shall govern and control. We are not responsible and have no liability whatsoever for third-party goods or services you obtain through a Third Party Store or mobile carrier. We encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online transaction with any of these third parties.

Limitation of Liability and Disputes

• You are solely responsible for your interactions with other Soulipie users. Soulipie reserves the right to but is not obliged to, monitor the resolution of any disputes arising between Soulipie users. We are not obliged to become involved in any domestic or private disputes between users and do not provide any arbitration or settlement service. Soulipie also reserves the right to take action, as deemed appropriate against errant users.
• In no event shall Soulipie, its affiliates, employees, agents, licensors or partners be liable for any damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else in connection with the use of the service, including without limitation, bodily injury, emotional distress, loss of use, loss of data, loss caused by a computer or electronic virus, loss of income or profit, loss of or damage to property, wasted management or office time, breach of contract or claims of third parties or other losses of any kind or character, even if Soulipie has been advised of the possibility of such damages or losses, arising out of or in connection with the use of Soulipie and/or any other damages resulting from communications or meetings with other users of this service or persons you meet through this service.
• If you choose to invite someone to join our Website or App, you may select a person directly from your contacts list on your device and send a text, email or message from your personal account. You understand and agree that you are responsible for any charges made against communications sent from your device.
• We will provide Soulipie service to you with reasonable skill and care. We do not make any warranties or representations (neither express nor implied) with respect to the Website, App or the associated services.
• You hereby expressly agree not to hold Soulipie liable for any instruction, advice, or services delivered through our website or app. Soulipie expressly disclaims any liability whatsoever for any damage, suits, claims, and/or controversies that arise or relate in any way to our website or app.
• You expressly understand and agree that Soulipie will not be liable for direct, indirect, incidental, special, consequential, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, resulting from: a) the use or inability to use the website or app; b) the cost of procurement of substitute goods and services resulting from any goods, data, information or services obtained or messages received or transactions entered into through, from, or as a result of the website or app; c) unauthorized access to or alteration of your transmissions or data; d) statements or conduct of any user or third party on the website or app; e) your reliance on content data made available by us; or f) any other matter relating to the website or app.
• Nothing in these terms of use shall exclude or limit our liability for our fraudulent misrepresentation or for death or personal injury resulting from our negligence or the negligence of our employees or agents.
• To the fullest extent possible by law, Soulipie’s maximum liability arising out of or in connection with the website or app or your use of our content, regardless of the cause of action (whether in contract, tort, breach of warranty, or otherwise), will not exceed greater than the fees you have paid to make purchases on Soulipie.

Advertising and External Links

The Service may provide, or third parties may provide, links to other worldwide websites or resources. Because Soulipie has no control over such sites and resources, you acknowledge and agree that Soulipie is not responsible for the availability of such external sites or resources, is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Soulipie shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of, or reliance upon, any such content, goods or services available on or through any such site or resource. Please go through the terms of use and privacy policies of such sites carefully as you would be bound by those during such interactions.

Termination And Remedies

These Terms commence on the date you accept them (as described in the preamble) and continue until terminated in accordance with the terms herein.
If you want to terminate these Terms, you may do so by (a) notifying Soulipie Group at any time, and (b) closing your Account. Your notice should be sent to Soulipie Group’s address below. Please note that if you terminate these Terms, your subscription will continue until the end of the subscription period for which applicable fees have been paid, and you will not be entitled to a refund except as stated in Section 5.
Soulipie Group may terminate or suspend these Terms, including your Account, if you breach these Terms or if Soulipie Group is required to do so by applicable law. You agree that all terminations for cause shall be made in Soulipie Group’s sole discretion and that Soulipie Group shall not be liable to you or any third party for any termination of your Account.
In the event that Soulipie Group determines, in its sole discretion, that you have breached any portion of these Terms, or have otherwise demonstrated conducted inappropriate for the App, Soulipie Group reserves the right to: (a) warn you via email (to any email addresses you have provided to Soulipie Group) that you have violated the Terms; (b) delete your User Content; (c) discontinue your Account; (d) discontinue your subscription(s); (e) notify and/or send your User Content to and/or fully cooperate with the proper law enforcement authorities for further action; and/or (f) pursue to any other action which Soulipie Group deems to be appropriate.
Termination of these Terms or your Account includes the removal of access to your Account, and all related information and content associated with or inside your Account.
All provisions of these Terms, which by their nature should survive, shall survive termination of these Terms, including, without limitation, the Arbitration Agreement, ownership provisions, warranty disclaimers and limitation of liability.

Miscellaneous

There are a few more things we need to mention before you can use Soulipie.
These Terms, which we may amend from time to time, constitute the entire agreement between you and the Soulipie Group. The Terms supersede all previous agreements, representations and arrangements between us (written or oral), excluding the Privacy Policy. Nothing in this clause shall limit or exclude any liability for fraudulent misrepresentation. The Soulipie Group has taken reasonable steps to ensure the currency, availability, correctness and completeness of the information contained on Soulipie and provides that information on an “as is”, “as available” basis. The Soulipie Group does not give or make any warranty or representation of any kind about the information contained on Soulipie, whether express or implied. Use of Soulipie and the materials available on it is at your sole risk. The Soulipie Group is not responsible for any loss arising from the transmission, use of data, or inaccurate Member Content.
You are responsible for taking all necessary precautions to ensure that any material you may obtain from Soulipie is free of viruses or other harmful components. You accept that Soulipie will not be provided uninterrupted or error-free, that defects may not be corrected or that The Soulipie Group, or the server that makes it available, are free of viruses or bugs, spyware, Trojan horse or any similar malicious software. The Soulipie Group is not responsible for any damage to your computer hardware, computer software, or other equipment or technology including, but without limitation damage from any security breach or any virus, bugs, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line or network failure or any other technical or other malfunction.
The communications between you and Soulipie Group may take place via electronic means, whether you use the App or send Soulipie Group emails, or whether Soulipie Group posts notices in the App or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Soulipie Group in electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Soulipie Group provides to you electronically satisfy if it were to be in writing.

We know our Terms are awesome, but we may have to change them now and again

As Soulipie grows, we might have to make changes to these Terms so we reserve the right to modify, amend or change the Terms at any time (a “Change”). If we do this then the Changes will be posted on this page and we will indicate the Effective Date of the updates at the bottom of the Terms. In certain circumstances, we may send an email to you notifying you of a Change. It’s also possible that we might ask you to agree to our Changes, but we’ll let you know. You should regularly check this page for notice of any Changes – we want our users to be as informed as possible.
Your continued use of Soulipie following any Change constitutes your acceptance of the Change and you will be legally bound by the new updated Terms. If you do not accept any Changes to the Terms, you should stop using Soulipie immediately (uh oh, that’s going to be hard!).

Community Guidelines

You agree to Soulipie using emails and other means to notify and engage you with the service. Soulipie users are expected to conduct themselves with a high level of dignity and professionalism. Unacceptable behaviour can lead to the termination of their membership. The below etiquette is expected of Soulipie users:

• You will not post, or transmit to other users, any defamatory, inaccurate, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing racially offensive, or illegal material, or any material that infringes or violates another party’s rights.
• You will not use a robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, data mine, or in any way reproduce, reverse engineer or bypass the navigational structure or presentation of the service or its contents.
• You will not use the Soulipie app for soliciting your business activities or for commercial purposes.
• You will not provide inaccurate, misleading or false information to Soulipie or to any other user.
• You will not publish links to other websites.
• You are not permitted to share details of Soulipie login with another person.
• You should be using your discretion while sharing personal information with other users on Soulipie. Soulipie Members are expected to exercise simple precautions for their privacy and safety. You may not publish any personal contact information on Your Account, such as your complete name, address, email address, telephone number, instant messaging contact details or social media website URLs or usernames. In addition, for your safety, you may not include personal contact information in messages to users who have not previously contacted you.
• Your account will be terminated if you are found to misuse the written spaces on Soulipie.
• Your photos will be reviewed before being published on Soulipie.
• You will not upload viruses or other malicious code or compromise the security of the services offered by Soulipie in any way.
• You will not post content that is vulgar, defamatory, controversial, violative of copyrights and trademark rights, or violative of any law that the publishing of such content may be subject to.
• You will use in a lawful, responsible and respectful manner, any information provided by another Soulipie user.
• You will not use the service to disrupt public order.
• You will not infringe upon the normal running of Soulipie or its infrastructure in any way.
• You will immediately cease contacting any user who asks you to stop contacting them.
• You will not post, copy, modify, disclose or distribute via our Website or App any confidential information; or any other material which is subject to our or a third party’s (intellectual property) rights, without first obtaining our or the relevant third party’s prior written consent.
• Don’t impersonate. Don’t use Soulipie to drive people to external websites via link or otherwise.
• Avoid promotion of prostitution and trafficking. Promoting or advocating for commercial sexual services, human trafficking or other non-consensual sexual acts is strictly prohibited and will result in termination of your account.
• One person is allowed to have only one account, so do not create an account with your friend or your significant other or any other person.
• • You agree to compensate us for any claim or damages (including any legal fees in relation to such claim or damages) demanded by a third party in respect of any matter relating to or arising from any breach or suspected breach by you of these terms of use or the rights of a third party. We reserve the right to issue warnings, suspend access to Your Account or terminate Your Account, if we reasonably consider that you are in breach of these terms of use.

Soulipie provides assistance and guidance through its customer care team. When communicating with us, you agree to not be abusive, obscene, profane, offensive, sexist, threatening, harassing, racially offensive, or indulge in any other inappropriate behaviour. If we feel that your behavior towards our customer care team or any other employee is threatening or offensive, we reserve the right to immediately terminate your account without any warning.
Soulipie reserves the right to investigate and/or terminate your account without any refund or reimbursement if we feel you have misled Soulipie or its users, or misused the Service, or behaved in a way that Soulipie regards as inappropriate or unlawful, including actions or communications that occur off the service involving users you met through Soulipie

KYC verification

Undertaking your KYC: You authorize us (and any third party appointed by us) to facilitate your KYC process as may be required from time to time. This may include asking you for the documentation required under law as well as additional information, or verifying your information against third party databases or other sources. We may be forced to limit or refuse your usage of the Services if you refuse to comply with the KYC requirements that are required by law. As the process of gathering, verifying, auditing, and maintaining accurate and up-to-date information on you is ongoing, we retain the right to take whatever measures are required at any time to guarantee compliance with all pertinent and applicable KYC standards.

Unauthorized use of the Platform

If you think someone has entered your Subscribed Account without your permission, let us know right once. Please send us an email at [email protected] if you believe something of the type has happened. The earlier you notify us of the incident, the better positioned we’ll be to stop or reduce any losses.

Force majeure

Without limiting the aforementioned, we are not responsible for any harm or loss brought on by a failure in the provision of the Services resulting from direct or indirect acts of nature, forces, or causes outside our reasonable control, such as, but not limited to, internet outages, computer equipment failures, telecommunication equipment failures, or any other government regulations, floods, storms, electrical failure, civil disturbances, or riots.

Intellectual property

• All of the content on the Platform, including, all images, illustrations, graphics, video clips, text, reports generated, trademarks, as well as the underlying code of the Platform (“Platform Content”), constitutes our intellectual property
• We grant you a brief, non-exclusive, non-sublicensable, and revocable licence to access the Platform and use its features solely for your own, legitimate needs. Without our prior written consent, you are not permitted to directly or indirectly copy, distribute, modify, display, or use for commercial gain any of the Platform Content, Features, or Facilities.

Governing law & arbitration

• These Terms and any action related thereto will be governed by Applicable Law. Any disputes arising out of or related to these Terms and/or the Platform, or the Services (collectively, “Dispute”) shall be subject to the jurisdiction of the courts located at Bangalore, Karnataka, India.
• Any and all Disputes shall be referred to and finally resolved by arbitration, held in accordance with the provisions of the Arbitration and Conciliation Act, 1996, including any amendment or modification thereto. The arbitral tribunal shall consist of a sole arbitrator appointed by the Company. Bangalore will serve as the arbitration’s location and seat. All parties must abide by the arbitrator’s award and decision, which are final. English will be used in the arbitration hearings. Unless otherwise specified in the decision, each party is responsible for its own costs and expenses related to the arbitration.

General provisions

1. Assignment: You shall not assign or transfer any right or obligation that has accrued to you under these Terms, and any attempt by you to assign or transfer such rights and obligations, shall be null and void. Any rights or obligations that have accumulated in our favour may be freely assigned or transferred at our discretion.
2. Waiver: Any delay or failure on our part to exercise any rights or remedies under these Terms and/or other policies on the Platform, unless expressly stated otherwise, shall not constitute a waiver of those rights or remedies, and no single or partial exercise of any rights or remedies hereunder shall preclude any further exercise of those rights or remedies by us.
3. Survival: You acknowledge that your representations, undertakings, and warranties and the clauses relating to indemnities, limitation of liability, governing law & arbitration shall survive the efflux of time and the termination of these Terms.
4. Severability: The validity, legality, and enforceability of the remaining terms included herein shall not be in any way affected or hindered by the illegality or enforceability of any part of these Terms. To the extent permitted by applicable law, any such provision found to be invalid, unlawful, or unenforceable shall be replaced by a provision of like import reflecting the original intent of the parties.

Acceptance: By signing-up to use the App, you acknowledge that you have read these Terms and agree to be bound by them. You also acknowledge that you have read our Privacy Policy and agree to be bound by it. By registering to use the App, you guarantee that the identifying information you submitted to us is accurate and could be used to confirm your identity. Please be aware that if we believe you have violated these Terms, we have the right to restrict, suspend, or terminate your use to the Platform at any time. In order to confirm your location, we may also monitor or employ specific technologies to track your online activity, including your IP address.